![]() ![]() Shortly after you click Shutdown Forticlient the shield icon should disappear from your taskbar.Click on the shield, you should see a menu listing all your Forticlient VPN connections, below that list click the option to Shutdown Forticlient.Locate Forticlient in your taskbar near the clock in the upper right.If a restart takes too long or for whatever reason you'd prefer not to restart your computer the problem can also frequently be resolved by shutting down and restarting Forticlient. ![]() ![]() If your VPN connection was previously working fine and you get a Connection Error out of the blue there's a good chance you'll be able to resolve the issue by restarting your computer. Unfortunately Mac users typically report a higher number of problems with Forticlient than Windows users, it's generally not a problem with the VPN service itself but a problem with MacOS and Forticlient not playing nicely together. ![]()
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